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July 2019 PTG Convention class:  Voicing with B-72

Read the PTG Journal article here:

PTG Journal Article

Subject: Voicing with B-72

Ken Eschete,RPT
Professional Associate, AIC

Abstract: A useful method for hardening piano hammer felt can be found in a commonly used museum conservation material. Paraloid B-72 when dissolved in ethanol (190-proof grain alcohol) can be applied to the hammer using the same methods established for using other hammer hardening solutions. The principle advantages: 1) fast results, 2) readily available, 3) inexpensive, 4) less noxious odor, 5) has the desired effect of increasing power without adding stridency to the tone, and 6) can be used on hammers that have already been hardened with lacquer or other hammer hardeners.

For many technicians, B-72 can be added to their own voicing methods, since it can work in conjunction with lacquer, key-top / acetone solutions, and collodion.

Borrowing from the Conservation Lab

Paraloid B-72 (previously named Acryloid B-72) has a long list of uses around the museum conservation lab. It is an acrylic polymer that has two very useful characteristics. It is soluble in slower acting solvents like grain alcohol, and it remains somewhat flexible when dried. This makes it an ideal adhesive for bonding pottery shards, and for the consolidation of fragile wooden objects like wooden statues.

My interest in voicing piano hammers with B-72 started when I read a research paper published in the American Institute for Conservation Journal in 1994. At the time, I was struggling with hammer hardening solutions that used acrylic key-tops dissolved in acetone. It seemed that along with building tone, a nasty “zing” in the sound occurred when it dried. This article started my thinking that the fast evaporation rate of acetone was actually the problem.

The research was done by Arno Schniewig & Peter Eastman at UC, Berkeley. It was a study in which samples of wood were treated with B-72, and after drying, were examined using a scanning electron microscope. The B-72 was visible as plugs inside the wood cells, and by counting the plugged cells, they were able to plot the presence of B-72 at the surface. As they plotted the number from deeper slices, the degree of penetration could be documented.

When the test was repeated using another solvent, a big difference was observed.
When acetone was used as the solvent, the B-72 was found to be concentrated at the surface layer. But, when grain alcohol (ethanol) was the solvent, the concentration was away from the surface. This indicated that during application phase, the solution penetrated deep into the surface; but in the drying phase, the fast evaporation of the solvent created a reverse migration, drawing the consolidant back toward the evaporative surfaces.

This finding is important! It turns out that when we mix and apply a hammer hardening solution, that is not the end of the story! During the drying phase, the consolidant in the hardener can migrate along with the evaporating solvent back toward the surface. The faster the evaporation, the more the migration.

The Chemistry:

All consolidation treatments (including hammer hardening) require the same basic elements. The consolidant must start off as a solid, and when mixed with a solvent, become a low viscosity liquid. This is possible when the molecular bonds binding a solid material can be broken in the presence of a solvent. Think of the long chain molecules as beads of a necklace.
The solvent breaks the beads apart so they can freely move around as a liquid, but when the solvent flashes off, the beads are rejoined; again as a solid, but now in a different shape, (like that of a key top).

Another important factor in consolidation is the thickness of the liquid.
The degree of penetration is determined by the viscosity of the consolidant and the porosity of the surface being treated. A thick syrup of lacquer will not penetrate very far into hammer felt, but it will quickly drain through a sieve.

Some bench testing:

Flexibility of the treated felt is a necessary consideration in voicing. The hammer must be able to produce a warm tone on a soft blow, with progressively different tone possibilities on harder blows. This range of dynamic and tonal possibilities is not possible with unyielding felt. So I undertook some testing using strips of wool felt cut from the brim of a hat.

The hat felt is a uniform thickness, which made my testing repeatable. I used the arm on my digital height gauge to apply crushing force. As I slowly lowered the arm on top of the felt, I could tell when the felt stopped compressing because the weighted base began to tip. This movement was accurately detected with a dial indicator that was touching the base. As soon as the dial indicator moved, that was the maximum compression.

I measured these samples of the same thickness:

A strip of wood compressed not at all. 0%
Felt without any hardener compressed 30% .
Felt treated with B-72 in ethanol compressed 17%
Felt treated with B-72 in acetone compressed 9%
Felt treated with acrylic key top in acetone compressed 9%

This was not a scientific test, and it was not repeated enough times to be a statistical sampling. But, it was a quick effort that yielded interesting results that others may wish to pursue with further detail. It seems to confirm that the flexibility of B-72 treated felt is affected by the solvent that is used. By using acetone as the solvent, users may not be receiving the full benefits of B-72.

Field Testing

The first experimentation using B-72 to voice pianos was carried out while I was working at Northwestern University. With more than 200 pianos, I found many candidates and was able to follow the results over a long period of time. I eventually took it to the concert hall and piano studios to gauge the reaction from the faculty and visiting artists. I was able to interest a few trusted technicians, but we guiltily kept it as our own secret weapon, telling very few other technicians about the discovery.

By 2013, I felt confident enough to reveal this technique to a few more technicians. But as word spread, an important detail was changed. Technicians made the assumption that B-72 was to be mixed in acetone, with no mention of the original ethanol solutions. So, in 2018, I presented a class at the PTG Convention with my colleague, Dan Levitan. This class was very well attended and it is to be be repeated at the 2019 convention. Neither Dan or myself have ever used the acetone version, but many that have tried it claim good success.

Spectral Analysis

Researcher and author David Koenig has done limited analysis on samples that I recorded using a digital recorder. Although not conclusive, one of the samples produced a result that is quite evident. In this sample using note c-5 on a Steinway grand, the before and after spectrograms detected an increase in the power and duration of the 2nd and 3rd partial, with a decrease in the power and duration of the first partial.


Four steps to trying this yourself:

Finding a small supply of B-72 should be easy. Do a web search of “museum conservation supplies”, or a search for “Paraloid B-72”. Here are two links to suppliers in the USA:


B72 Voicing Crystals (Domestic Orders Only)

Finding high proof grain alcohol will be difficult, but some national-chain liquor stores in the USA sell “190-proof Everclear” on their website for shipping or pickup at the local store.  (or in Europe the equivalent is “Navimer).

190-proof grain alcohol is best, but 150-proof will work. Alternatively, denatured alcohol can be found at the paint store and can be used as an alternative. The unknown percentage of methanol, formaldehyde, and other dangerous chemicals make this less safe to handle or breath.

3. Suggested mixing method:
Cut a 5” square of white bed sheet and place 10g of B-72 pellets in the middle. Use a length of string to tie the edges of the cloth into a ball, like a tea bag.
In a lidded glass jar , add 100ml of ethanol (190 proof grain alcohol) or denatured alcohol if nothing else is available.
Suspend the bag of B-72 above the bottom and tightly close the lid to trap the string.
Over the next several days, shake the bottle. When the bag is empty, it is ready for the next step.
Pass the liquid through a paper coffee filter and store in another container. Divide the mixture into two lidded glass jars; one for full strength, and one reduced to a medium strength by adding 50ml of ethanol.

4. Application using a needle oiler or .25ml pipette:
Apply 3 or 4 drops of medium strength on both sides of the crown, avoiding the strike point.
Apply several drops of full strength to the staple area.
Results should be evident in 10 minutes. Re-treat hammers as needed, (increasing the drying time with repeat application).
Apply directly to strike point when needed in upper treble, or just on two of three string grooves for better soft-pedal voicing.

The use of acetone may deprive the user of the full tonal benefits, without any real difference in the drying time. For those who use acetone, beware that re-treating an area may have a reverse effect, since the acetone will dissolve the previous layer. This will not happen if alcohol is the solvent.

Other uses for B-72

Before restringing a piano with an original pin block, I use a strong mixture of B-72 to flood the tuning pin holes. This consolidates the wood and results in a tight, smooth turning tuning pin.
Note: If cracks are present, the b-72 solution will leak from one tuning pin hole to the next while you are filling them. If this happens, the B-72 will not helpful. Instead, consider a low viscosity epoxy such as Epo-tek 301.

B-72 is also an excellent adhesive for gluing stringing cloth to the iron frame. A thick mixture will result in a viscous gel that can be painted on the plate without affecting the bronzing. it has a quick grab and makes clamping unnecessary. It is also useful to tack aliquots to the plate while stringing.

B-72 can also be added to French Polish to improve the handling characteristics and aid the the build rate.

And finally, the floppy brim of my old hat got a revival when I spritzed it with B-72 and clamped it flat. Now it’s my favorite hat again!